Wednesday, July 2, 2008

Do's and Don'ts for Difficult People Wanting to Change Part II: Overreacting

On the topic of overreacting…there is no point in being reactive. There is everything to gain by being proactive. This can be especially useful in our work lives. If we make a mistake at work, the worst thing we can do is allow ourselves to become upset about it. Even worse is if we show it, which will call attention to it. Calling attention to our mistakes at work is like holding up a banner that says “look at what a screw up I am.” Doing this puts negative ideas about yourself in people’s heads that might not have been there if you hadn’t called attention to them.

Often people will call attention to a mistake they have made because they want the verbal stroking from their supervisor or co-workers that “it’s okay.” This is great if we have really understanding bosses, but not realistic in this day and age where people are struggling to get ahead and survive. Calling attention to our mistakes makes them appear bigger than they are, and worse, we’re showing fear. We’re inviting negativity and criticism.

If we want professional respect, we must be proactive by correcting the mistake, setting a new model for improvement so that it doesn’t happen again, and simply not making a big deal over it. This sends a message of confidence, efficiency, and initiative.

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